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Customer Satisfaction Research

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Customer Satisfaction Research

Value is a product of trust

In the Current era of technology that has boosted competition and marketing cost, customers find it easy to discover the required services provider and express their complaints or feedback. Therefore, making it crucial for companies to understand the pulse of consumer. Multiple research studies indicate that over 80% of clients stop doing business because of bad customer service (or worse, failure to understand the voice of the customer).

 

  • Avenir Research can assist the companies and businesses for optimization and increase the satisfaction by gathering high quality consumer feedback & experience with Market sentiments.
  • Our team can provide mix methods for satisfaction research study, to gauge product or services performance in the market and against competition.
  • Our Customer satisfaction research services offers most appropriate and actionable research report such as Customer feedback, Experience, satisfaction, recommendation, retention and Complaints.